9 Kush Group strives to deliver exceptional digital marketing services, including website development and advertising, to clients worldwide. This refund policy outlines the conditions under which a refund may be granted.
Full Refunds (within 5 business days):
- You may cancel your service and request a full refund within 5 business days of making the payment. No work will be initiated during this period.
Partial Refunds (after 5 business days):
- If you cancel your service after 5 business days, a partial refund may be issued based on the work completed. We will deduct an amount equivalent to the hours spent on your project from the total service fee.
- Unused portions of prepaid service packages will be refunded proportionally.
Non-Refundable Services:
- Services rendered prior to cancellation are non-refundable. This includes tasks like initial consultations, strategy development, and project setup.
- Domain name registrations and other third-party fees are non-refundable.
Refund Process:
- To request a refund, please contact us via email at [email protected] or by phone at +1 639-320-0324.
- Include your name, project details, and reason for requesting a refund.
- Once we receive your request, we will review it and respond within 5 business days.
- Approved refunds will be issued to the original payment method used within 10 business days.
Additional Information:
- This policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates.
- In case of any disputes regarding refunds, 9 Kush Group reserves the right to make the final decision based on the specific circumstances.
Contact Us:
For any questions regarding this refund policy, please don’t hesitate to contact us:
- Email: [email protected]
- Phone: +91 639-320-0324
We value your business and are committed to providing excellent service. This refund policy is intended to ensure transparency and fairness for both 9 Kush Group and our clients.